Update - It is not meant for me to have a MacBook Pro

Wednesday December 26th

I received notice that it had shipped on the 24th. Today (26th) I checked Fed Ex and found out that "Package Data was given to Fed Ex" but nothing on where the package actually is. So I called Apple for the 6th time and after 20 minutes and being forwarded three times I found out:

No one knows where the Macbook Pro is. Apple and Fed Ex both lost the data.

I now have to wait until January 2nd to see if I get it. If it isn't here then, I have to file a claim and they will ship me a new one. That will be 26 days after I first ordered it and 13 days after I shipped the broken one back.

And I still won't have a Macbook Pro.

Thursday, December 27th

I discovered that Apple shipped it to the same Fed Ex address as previously, instead of to my home address, as they were supposed to. Apple also promised me that it would be shipped 2nd day Express but instead sent it by Fed Ex Ground. Which means it will repeat the same steps before of being refused and sent back to the factory, because Fed Ex Ground can't deliver to Fed Ex Express.

For the second time an Apple employee told me, "Ask to be transferred to me at extension ##### if you have any problems." And when I called back there was no such extension. I've been also promised a $100 rebate but that is "under review." That would be about 30 cents a minute for all the time I've been on the phone to Apple and Fed Ex.

The theoretical delivery date has been moved from the 27th to the 31st. So if it is sent back and this travesty continues it will be sent for round 3 about the time I embark on a multi-week road trip from Glendive to Kalispell, meaning that I will only be in Helena on Thursdays and Fridays for the rest of January. And if I don't pick it up in three working days of attempted delivery (on say, a Monday) . . . they send it back to the factory.

I'm screwed.